Shipping Policy:

Thank you for choosing Fire Cold Plunge. We offer convenient pick-up, local delivery, and shipping options for our valued customers.

Shipping is available for our cold plunges and limited to the lower 48 states in the USA. The shipping cost is determined based on the size and destination of the order. Please note that the exact shipping costs will be calculated during the checkout process.

We take pride in our efficient order processing and aim to deliver your products in a timely manner. In the event of any delays, rest assured that you will receive timely notifications and updates regarding your order status.

To cater to your specific needs, we provide different delivery options. Depending on availability in your area, you can choose from curbside delivery, delivery to the first dry place, in-room delivery, or in-room unboxing. We strive to accommodate your preferences as best as we can.

All shipments include shipping insurance on the order, to ensure against any damage, delays or lost shipments.

In the unlikely event that your products arrive damaged, we apologize for any inconvenience caused. Please contact us within 24 hours of receiving your order, and our dedicated customer service team will promptly assist you in arranging an immediate replacement.

For any further inquiries, questions, or concerns about our shipping policy or your order, please do not hesitate to reach out to our customer service team at hello@firecoldplunge.com. We genuinely appreciate your business and eagerly anticipate the opportunity to serve you.